If you want to scan a document from a two-sided original, please select the DOCUMENT (ADF DUPLEX) option.Ħ. Ensure that the DOCUMENT (ADF/SIMPLEX) option is selected in the Select Source field in the SCAN OPTIONS section. Click the DOCUMENT SCAN option on the left pane of the window, then set the item size, resolution, etc.
In the Canon IJ Scan Utility window that opens, click SETTINGS. Please go to the GO menu of Finder, select APPLICATIONS, then double-click the CANON UTILITIES folder, IJ SCAN UTILITY folder, then CANON IJ SCAN UTILITY icon to start the IJ Scan Utility.ģ. Place the documents you want to scan in the ADF of the printer.Ģ. Once all items have been installed, please restart your Mac and attempt to scan by following these steps:ġ.
Once all items have been downloaded, please double-click on each of the items on your Mac to install them in the following order: Once you have downloaded the FULL DRIVER AND SOFTWARE PACKAGE file from the website, please also download all other items from the DRIVERS section of the webpage, and the IJ SCAN UTILITY and CANON IJ NETWORK TOOL from the SOFTWARE section of the webpage.Ĥ. When you do, a red DOWNLOAD button will appear please click on that button to start the file download.ģ. Next, below the red box labeled DRIVERS, locate the FULL DRIVER AND SOFTWARE PACKAGE file, then click the SELECT button to the right of the filename. Please note that you may need to scroll up or down in the list to select your operating system.Ģ. Verify that the operating system detected in the "OPERATING SYSTEM" field is correct, and if it is not, please click the drop-down menu to select your operating system. Once on the page, please do the following:ġ. Once the printing system has been reset, please click here to go to the Drivers and Downloads page for the PIXMA MX492. Hold down the CONTROL key as you click in the list at the left, then choose RESET PRINTING SYSTEM from the menu that appears. From your APPLE MENU, select SYSTEM PREFERENCES.ģ. Once the printer is conected to your network, please reset the printing system on your Mac by following these steps:ġ. To do this, please follow the steps shown here. Prior to resetting the printing system, we will want to ensure that the printer is connected to your wireless network. Once the drivers and software are reinstalled, we can attempt to scan. To try and get the printer working on your computer, I would like to have you reset the printing system on your Mac, then reinstall the drivers and software.
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